Download Tag: THE DEMAND FOR INSURANCE


IMPACT OF POOR CLAIM SETTLEMENT ON THE DEMAND FOR INSURANCE

 ABSTRACT   Claims settlement, which dates as far back as the history of insurance, is the only reason the consumer (insured) buys an insurance product. The fast administration of Claims is therefore not only a legal obligation of an insurance firm, but a strong public relations and marketing strategy. The response ...

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IMPACT OF POOR CLAIMS SETTLEMENT ON THE DEMAND FOR INSURANCE

CHAPTER ONE INTRODUCTION 1.1    Background of the Study Insurance is usually an intangible product for clients until they receive a payment for an insured loss. The claims experience can therefore significantly influence the client’s understanding of and satisfaction with insurance. A positive claims experience may result in a long-term client and ...

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